After receiving the message from the clients on Alibaba, we responded quickly and paid great attention to their enquiry about the price of SHACMAN dump truck. The clients also mentioned that they were planning to come to Shanghai on the weekend and expressed their strong desire to visit the production line and finished products in person. We were deeply honored and acted immediately.
Early the next morning, we prepared a detailed quotation,
which not only included the latest market price of SHACMAN dump trucks, but
also the highlights and advantages of the product, to ensure that the clients
can fully understand the product information. As the direct factory visit may
be limited by the production arrangement, we arranged for the clients to visit
the Shanghai port, where there is our product display area, there are a variety
of dump trucks available for close viewing and experience, I believe that can
meet the clients' initial inspection needs.
Subsequently, we always keep close communication with the
clients, and follow up their travelling arrangement and demand changes. When we
learned that the clients had arrived in Shanghai on 15th July and wanted to
visit the company on the following day, we immediately coordinated our internal
resources to provide the best reception plan. Unfortunately, due to the sudden
adjustment of the tipper driver's schedule, the original plan of the on-site test
drive and production line visit had to be temporarily adjusted.
Faced with the change, we quickly responded and decided
to invite clients to visit our company headquarters first, through the detailed
product catalogue display, corporate culture introduction and on-site
explanation by our professional team, so as to let clients deeply understand
our brand strength and product features in a more comfortable environment. Clients
said that their special arrangement made up for the regret of not being able to
visit the factory directly, and also let them feel the thoughtfulness of our
service and professional attitude.
Throughout the process, we always adhere to the principle of client-centred and strive to do a good job in every detail, and look forward to working with clients to create more opportunities for cooperation in the future.
+86-21-6212-0109
+86-21-6212-0109
+86-188-0523-6192
+86-136-6172-8724
Suite 2107, Gubei International Fortune Center, No. 1438 Hongqiao Road, Changning District, Shanghai 200336, China
